a711 Terms and Conditions
Please read these terms carefully before using the a711 platform. All rules regarding accounts, bonuses, payments, and responsible gaming are clearly stated here.
1 Introduction & Acceptance
By using the a711 website and all its services, you are considered to have fully read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using the a711 platform.
a711 reserves the right to change, amend, or update these terms at any time. If you continue to use the platform after any changes, you will automatically be considered to have accepted the updated terms. It is therefore your responsibility to review this page regularly.
Important: This service is only for individuals aged 21 or older. Minors are strictly prohibited from creating an account or using the platform.
2 Account Registration & Eligibility
2.1 Eligibility Requirements
To create an account and use services on a711, the following conditions must be met:
- You must be at least 21 years of age.
- You must have full legal capacity and be able to enter into this agreement on your own behalf.
- Only one account per person is permitted. If multiple accounts are created, all accounts will be closed.
- You may not register under another person's identity.
2.2 Registration Process
You must provide accurate and complete information when creating an account. a711 reserves the right to suspend or close any account where false or incomplete information is provided. a711 may subsequently request identity documents and other records for verification purposes.
2.3 Account Security
It is entirely your responsibility to keep your account login details confidential. Do not share your password with anyone. If you suspect unauthorized access to your account, notify the a711 support team immediately.
3 Deposits, Withdrawals & Payment Policy
3.1 Deposit Rules
The payment methods listed below may be used to deposit funds into a711. The minimum deposit across all methods is ৳300.
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| bKash | ৳300 | ৳800 | 15 minutes — 2 hours |
| Nagad | ৳300 | ৳800 | 15 minutes — 2 hours |
| Rocket | ৳300 | ৳800 | 15 minutes — 2 hours |
| Bank Transfer | ৳300 | ৳800 | 15 minutes — 2 hours |
3.2 Withdrawal Rules
Your account must have completed full verification (KYC) before you can submit a withdrawal request. Withdrawals can only be made via the same method used for the deposit, although a711 may approve an alternative method in exceptional circumstances.
3.3 Fraudulent Transactions
If evidence of fraud, money laundering, or other misconduct is found in any transaction, a711 reserves the right to immediately suspend the relevant account and notify the appropriate authorities.
4 Bonus & Promotion Policy
4.1 Welcome Bonus
New members at a711 will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 gives a ৳1,500 bonus and a total balance of ৳2,500. Or depositing ৳8,000 adds a maximum ৳5,000 bonus for a total balance of ৳13,000.
4.2 Wagering Requirements
Wagering requirements apply to every bonus. For the welcome bonus, wagering is calculated on the bonus amount only — not on the deposit. For example: ৳1,500 bonus × 15 = ৳22,500 must be wagered before bonus winnings become withdrawable.
Please note: Only bets placed with the bonus balance count toward completing wagering requirements. Some games may contribute at a different rate — contact support for details.
4.3 Bonus Abuse
Creating multiple accounts to claim bonuses, coordinating bets strategically with others, or attempting to collect bonuses through any other fraudulent method will result in the bonus being cancelled and may lead to the permanent closure of the account.
4.4 Right to Modify Promotions
a711 reserves the right to change or cancel any promotion, bonus, or offer without prior notice.
5 Betting & Gaming Policy
5.1 General Betting Rules
All bets placed on a711 are considered final. Once a bet is placed, it cannot be cancelled or changed, unless a711 voids it on its own initiative due to a technical error. Each game's own rules apply and it is the member's responsibility to follow them.
5.2 Technical Errors
If a game or bet is affected by a technical issue or server disruption, a711 reserves the right to void the relevant bet and return the deposit. Any reward paid out due to an obvious error is not valid and may be reclaimed.
5.3 Sports Betting
If any event in sports betting is cancelled or postponed, the relevant bet will be settled in accordance with a711's policy. Winnings will only be paid out after the match result has been officially confirmed.
5.4 Prohibited Activities
The following activities are strictly prohibited and may result in account closure:
- Using software, bots, or automated methods to place bets.
- Deliberately exploiting game vulnerabilities or system errors.
- Colluding with other players to gain an unfair advantage.
- Disrupting the normal operation of the platform.
6 VIP Program
a711's VIP program has a total of five tiers. Through active participation and regular play, you can advance to higher tiers and enjoy additional benefits.
- Bronze — up to 0.3% weekly cashback
- Silver — up to 0.6% weekly cashback
- Gold — up to 0.9% weekly cashback
- Platinum — up to 1.2% weekly cashback
- Diamond — up to 1.5% weekly cashback
a711 may change VIP tier benefits, cashback rates, and promotions at any time. VIP benefits are non-transferable and may only be used by the account holder to whom they belong.
7 Account Suspension & Closure
7.1 Closure by a711
a711 may temporarily suspend or permanently close your account in the following circumstances:
- Violation of any part of these terms and conditions.
- If false information provided at registration is proven.
- Involvement in fraudulent, illegal, or harmful activities.
- Failure to provide documents requested for verification within the specified time.
- To comply with a court order or government directive.
7.2 Closure by the Member
You may request to close your own account at any time by contacting [email protected]. It is your responsibility to withdraw all eligible balances before the account is closed.
8 Privacy & Data Protection
a711 places the highest importance on protecting your personal information. Your data is kept secure through SSL encryption and industry-standard security measures. For details on how data is collected, used, and protected, please read our Privacy Policy.
By registering, you consent to a711 processing the information necessary to provide services. When sharing information with third parties, we provide only the minimum data required by legal obligation or for service operation.
9 Intellectual Property & Content
All content on the a711 website — logos, designs, text, graphics, and software — is protected under the intellectual property rights of a711 or its licensors. Reproducing, distributing, or modifying any part of this content without prior written permission from a711 is prohibited.
Game software is owned by the respective game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, Microgaming, NetEnt, Ezugi, and PG Soft, and is governed by their own terms and conditions.
10 Limitation of Liability
a711 operates a safe and reliable platform, but accepts no liability in the following circumstances:
- If a bet is affected by an interrupted internet connection or a problem with the user's device.
- If loss occurs due to an unexpected technical failure or a third-party service disruption.
- If unauthorized access occurs as a result of a member leaving their login details unsecured.
- For any direct or indirect loss arising from a breach of these terms and conditions.
Gaming outcomes are determined by a fair random number generator (RNG) and fair play is ensured. However, gaming is inherently risky and no one can guarantee a win.
11 Responsible Gaming
a711 places the highest priority on responsible gaming. We believe gaming should be for entertainment, not as a source of income. If you feel that gaming is having a negative impact on your life, please follow the guidance on our Responsible Gaming page.
Self-exclusion and limit-setting features are available on the a711 platform. To use these features, contact [email protected] or speak with us via live chat.
Reminder: This service is only for those aged 21 or older. It is strictly prohibited for minors to use an account or for bets to be placed on their behalf.
12 Dispute Resolution
12.1 Submitting a Complaint
If you have a complaint, please first contact the a711 support team. Submit your complaint via live chat or by email at [email protected]. We will review the matter and respond as quickly as possible.
12.2 Dispute Resolution Process
If the matter is not resolved through the support team, it will be escalated to a711's senior management. All disputes will be addressed through mutual discussion and fair assessment. Decisions will be made based on technical logs and data.
12.3 Finality of Decisions
A final decision issued by a711's authority following the proper process will be considered binding. a711 always strives to resolve every matter in a fair and transparent manner.
13 Changes to Terms
a711 may change these terms and conditions at any time. For significant changes, we will provide a notice on the platform. If you continue to use the platform after any changes, you will automatically be considered to have accepted the new terms.
The latest version of the terms and conditions will always be available on this page. Previous versions are no longer in effect.
14 Contact
If you have any questions or feedback about these terms, please contact the a711 support team:
- Email: [email protected]
- Live Chat: Available 24/7
Our support team is able to assist in both Bengali and English.